Returns & Refunds Policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must meet the following requirements;
- Like-new condition or in the same condition that you received it.
- It must also be in the original packaging.
- Not contain personal data or have been manufacturer-registered
To complete your return, we require a receipt, original accessories, manuals & free promotional items purchased with the item.
Please do not send your purchase back to the manufacturer.
Conditions that will lead to rejected returns or refunds include when the returned item has:
- A different serial number than the one Nara originally shipped.
- Missing parts or the original product packing material.
- Damage during shipment because package was not well packaged.
- Damage from drops spilled liquid, modification, attempted repair or mishandling